BEST electricity bill payment - Instant and secure
Electricity bill payment in Mumbai has become extremely convenient, as you can pay your bills online. If Brihanmumbai Electricity Supply and Transport (BEST) is your electricity provider, you no longer need to worry about standing in long queues to pay electricity bill. Bajaj Finserv makes BEST electricity bill payments quick and convenient by offering the BBPS platform. The Bharat Bill Payment System (BBPS) is a holistic platform that allows quick and seamless transactions while protecting your privacy.
About BEST
The Brihanmumbai Electric Supply and Transport (BEST) is an autonomous body working under the supervision of the city’s Municipal Corporation. The electricity wing of BEST is responsible for supplying electricity to the metropolitan city of Mumbai and its nearby suburban areas.
State-wise electricity boards across India
You can also make payments for other electricity boards such as UPPCL, APDCL, CESC, MSEB, PSPCL, BSES, KSEB, and others using the BBPS platform on Bajaj Finserv.
Zone-wise electricity billers
West zone state-wise electricity boards |
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Features and benefits of making BEST electricity bill payment on Bajaj Finserv
Here are the benefits of BEST electricity bill payment using the BBPS platform on Bajaj Finserv:
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Quick and hassle-free
With the BBPS platform on Bajaj Finserv, you can pay your BEST electricity bill quickly and effortlessly.
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Safe and secure
The Bajaj Finserv BBPS provides a safe and secure payment platform on BBPS. Your payment details are secure with the platform’s robust security measures.
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Multiple payment options
Bajaj Finserv offers multiple payment options, including debit card, credit card, net banking, and UPI. This allows you to choose the payment method that suits you best.
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Instant confirmation
After making the payment, the platform immediately confirms the payment through an email and SMS.
Steps to make BEST electricity bill payment online on the Bajaj Finserv app
You can pay your BEST electricity bill using the Bajaj Finserv app by following these steps:
- 1 Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your device
- 2 Open the app, log in, or register if you are a new user
- 3 Under ‘PAYMENTS', go to ‘BILLS AND RECHARGES’ and select ‘ELECTRICITY’
- 4 Choose ‘BRIHANMUMBAI ELECTRIC SUPPLY AND TRANSPORT (B.E.S.T)’ as your electricity provider
- 5 Enter your BEST consumer number and your bill amount
- 6 Select a payment method from the list of available payment options such as credit cards, debit cards, and net banking
- 7 After choosing your preferred payment mode, enter the requested payment details
- 8 Check the details you entered and click on 'PAY NOW’
You will receive a notification from Bajaj Finserv after successful payment.
Steps to make BEST electricity bill payment online on the Bajaj Finserv website
You can pay your NPCL electricity bill on the Bajaj Finserv website by following these steps:
- 1 Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/
- 2 Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section
- 3 Click on ‘ELECTRICITY’
- 4 Select your electricity board from the drop-down menu
- 5 Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’
- 6 Select a payment method from the list of available payment options such as credit card, debit card, UPI, e-wallets, and net banking
- 7 After choosing your preferred payment mode, enter the requested payment details
- 8 Check the details that you entered and click on 'PAY NOW’
Fees and charges
A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.
Note: For failed transactions, the total amount including charges except taxes are reversed.
Frequently asked questions
To view your BEST electricity bill paid using the Bajaj Finserv BBPS platform, follow these steps:
- Log in to the Bajaj Finserv app
- Click on the three lines in the top left corner to open the menu
- Tap on ‘MY ORDERS'
- Select the payment for which you wish to see the status
In case of power outage, you can file a complaint with B.E.S.T Mumbai by calling the toll-free number +91 222 411 4891 (North Mumbai) or +91 222 208 2875 (South Mumbai). If you have a grievance regarding the B.E.S.T electricity bill, you can call +91-22-24194549 (North Mumbai) or +91-22-22799559 (South Mumbai).
Every BEST customer gets a unique consumer number that is printed on the top right-hand corner of the electricity bill. You need this consumer number to pay your dues and check your payment status.
The CA number is a seven digt number that can be found in the right most column second row of your BEST electricity bill.
You can check for offers on the Bajaj Finserv BBPS platform once you make your BEST electricity bill payment online.
Yes, Bajaj Finserv also provides other recharge services such as:
Yes, Bajaj Finserv also provides other bill payment services such as:
- Postpaid bill payment
- Loan payment
- Broadband bill payment
- Education fee payment
- Landline bill payment
In that case first check your bank statement if the money has been reversed back into your account. If not click on ‘RAISE DISPUTE’ under the transaction history of the app. It takes 7 business days to get the money reversed back to your account.
If there is an error in the BEST electricity bill, follow these steps to rectify the issue:
Contact BEST customer care: First contact the BEST customer care helpline at +91-22-22066611. Explain the issue and then share other relevant details such as account number, CA etc.
If there is a discrepancy in the bill meter reading then check it against the meter reading, then inform BEST immediately.
If there is no resolution even after contacting the helpline number, then you can write to the BEST Grievance Redressal Officer mentioning the issue and with necessary details supporting it.
