CPP Assistance - Mobile Protect Plan membership fee starts at Rs. 1,212 with 100% coverage for mobile screen insurance
Key features
Key features and benefits
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100% coverage starting at Rs. 1,212
Get complete coverage against accidental and liquid damage to your mobile device display along with additional mobile theft insurance benefits.
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Covers mechanical breakdown
The plan covers damage to your mobile display due to an electrical or mechanical breakdown.
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F-Secure Internet Security
Get access to F-Secure Internet Security for securing your mobile devices from viruses and malware.
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Up to 2 claims in a plan year
You can claim the benefits of the mobile screen insurance plan twice within the plan tenure.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy CPP Mobile Protect plan. If you meet all the eligibility criteria, we will need a few minor details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18+ years
Documents required
No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:
- Name
- Address
- Email address
- Phone number
Step-by-step guide to buy this plan
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Step 1
Click on ‘Buy Now’ button on this page.
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Step 2
Enter your full name as on your PAN card and mobile number and press the ‘Proceed’ button.
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Step 3
Enter the One Time Password (OTP) received on your registered mobile number for verification.
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Step 4
If your mobile number is present in our records, your details on the form will be pre-filled and you need to review the details.
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Step 5
In case you are a new customer, buying the plan, you will need to fill in the details required - name, address, email address and phone number.
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Step 6
Once details are reviewed or filled out, the payment page will open. Complete the online payment via one of the following options: UPI, net banking, credit/debit cards and wallet.
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Step 7
After the payment is successful, you can download the plan receipt instantly.
You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.
Plan details
Here’s a quick look at the plan details of CPP Mobile Protect:
| Plan details | Description |
|---|---|
| Coverage details | 100% coverage against accidental and liquid damage to your mobile device display |
| Membership fee including GST (in Rs.) | 1,212 |
| F-Secure Internet Security | Applicable |
| Plan tenure | 1 year |
Device price range (in Rs.) |
CPP Mobile Protect membership fee (in Rs., with complimentary mobile screen insurance) |
6,000-9,999 |
1,212 |
10,000-11,999 |
1,612 |
12,000-19,999 |
2,137 |
20,000-29,999 |
2,787 |
30,000-39,999 |
3,812 |
40,000-49,999 |
4,912 |
50,000-69,999 |
5,612 |
70,000-99,999 |
6,212 |
More than 100,000 |
6,212 |
Key inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the Mobile Protect plan:
- Key inclusions
- Key exclusions
| Key inclusions | Description |
|---|---|
| Accidental screen damage | Covers any accidental and liquid damage to your mobile phone and screen |
| Accidental damage to handset | Accidental damage is covered for the entire handset, provided the phone was in the insured’s custody at the time of damage |
| Liquid damage | Damages to your handset (including mobile screen) due to water or fluids is covered |
| Mobile theft insurance | Get a temporary smartphone at your doorstep in select cities across India (up to a maximum period of 7 days). You can avail the benefits of the theft coverage plan by reaching out to customer support |
| Breakdown cover | Covers against any electrical or mechanical breakdown of mobile display |
| F-secure Internet Security | Covers access to F-Secure Internet Security antivirus for the device |
| Entertainment benefits | Complimentary one-year subscription for ZEE5, SonyLiv and Gaana plus |
| Key exclusions | Description |
|---|---|
| Electrical or mechanical breakdown | Damage due to electrical or mechanical breakdown of the mobile device |
| Pollution or contamination | Any damage due to pollution or contamination |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and plan wordings carefully before concluding a sale.
How to claim
You can reach out to the service provider (CPP Assistance) to claim the benefits of the Mobile Protect plan by email or phone:
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Service provider’s email address
Share your membership document and medical reports at feedback@cppindia.com
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Service Provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits
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Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. FIR in case of theft or burglary
2. Invoice of your lost/damaged gadget
3. Document supporting the loss like a photograph or evidence -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in
Frequently asked questions
The Mobile Protect plan not only provides cover against any loss or damage to their mobile devices, but it also includes bonus benefits such as robust antivirus software F-Secure for device security, single call to block debit or credit cards, credit health report, and an annual subscription to Zee5 and Gaana Plus.
This plan has a starting fee of Rs. 1,212 for a year and provides 100% coverage for loss or damage to your mobile device.
Any claims can be filed in writing via email to the service provider at feedback@cppindia.com or by calling them on their toll-free number 1800-419-4000.
The Mobile Protect plan has a tenure of 1 year.
In case your mobile device is stolen, there is a possibility of data theft and fraud that can lead to financial damage. This may also result in identity theft as personal data can be misused. A mobile theft insurance plan provides coverage against such losses caused due to theft or accidental damage to your mobile phone.
