CPP Assistance - Wallet Secure Pro at a membership fee of Rs. 1,299 with a coverage of up to Rs. 3 lakh
Key Features
Key Features and benefits
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One-call card blocking assistance
You can report the loss of all your lost debit or credit cards with a single call to the 24-hour helpline at 1800-419-4000.
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Complimentary fraud protection up to Rs. 3 lakh
Get coverage of up to Rs. 3 lakh against card frauds such as PIN-based fraud, phishing, tele-phishing, and if OTP is not required (card is lost/stolen).
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Mobile wallet protection up to Rs. 50,000
Complimentary fraud protection also covers mobile wallets up to Rs. 50,000 if there is a simultaneous physical loss of the device.
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Emergency travel and hotel assistance
Get emergency advance cash if you lose your payment cards and cash to pay your hotel bills and travel tickets up to Rs. 40,000 in India and Rs. 40,000 (internationally) within 48 hours internationally and 24 hours in India.
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PAN card replacement
Get assistance in the documentation process for PAN Card replacement free of cost.
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ZEE5 all-access annual subscription
Get a free 12-month subscription to ZEE5 and enjoy hundreds of movies and shows.
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Music Subscription
Get a 12-month subscription to Gaana Plus and enjoy your favourite music on any device.
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Emergency roadside assistance
Get roadside services like vehicle towing, flat tyre support, battery jump-start, and fuel delivery in case of emergency across 400+ cities in India, within the 75 km limit from the city.
Eligibility criteria and documents required
You need to fulfil the following criteria to buy Wallet Secure Pro plan. If you meet all the eligibility criteria, we will need a few details to complete your application process.
Eligibility criteria
- Nationality: Indian
- Age: 18 - 65 years
Documents required
No documents are required to buy the plan.
You only need to provide the following details at the time of buying the plan:
- Name
- Address
- Email address
- Phone number
Step-by-step guide to buy this plan
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Step 1
Click on ‘Buy Now’ to open our online application form.
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Step 2
Enter your full name and mobile number. Check the terms and conditions and click on the Get Plans button to proceed.
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Step 3
A list of wallet protection plans will appear. Select Wallet Secure Pro plan by clicking Buy Now.
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Step 4
Next, you need to enter your personal details; name, date of birth, email ID, residential address and PIN Code. Proceed by clicking the Next button.
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Step 5
Review the filled details carefully and purchase the plan by paying through any of the preferred online payment modes: UPI, net banking, credit/debit cards and wallet.
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Step 6
After the payment is successful, you can download the plan receipt instantly.
You can also download the plan document from ‘My Account’ after 5 to 7 working days from the date of purchase of the plan.
Plan details
Here’s a quick look at the plan details of CPP Wallet Secure Pro.
| Plan details | Description |
|---|---|
| Coverage (in Rs.) | 3 lakh |
| Membership fee including GST (in Rs.) | 1,299 |
| Debit/credit card fraud protection (in Rs.) | 2 lakh |
| Mobile wallet fraud protection (in Rs.) | 50,000 |
| Single-call card blocking facility | Available |
| Emergency travel and hotel assistance (in Rs.) | 40,000 (India) | 80,000 (abroad) |
| Plan tenure | 1 year |
Key inclusions and exclusions
Here’s a quick look at the inclusions and exclusions under the CPP Wallet Secure Pro plan:
- Key inclusions
- Key exclusions
| Key Inclusions | Descriptions |
|---|---|
| Complimentary fraud protection | Covers up to Rs. 2 lakh in case of any fraud such as tele phishing, transactions which don’t require OTP, PIN-based transactions |
| Complimentary mobile wallet protection | Covers up to Rs. 50,000 against fraud in case you lose your device |
| Emergency travel and hotel assistance | Get advance amount of up to Rs. 80,000 (abroad) and up to Rs. 40,000 (India) to pay your hotel bills or buy tickets |
| Key Exclusions | Description |
|---|---|
| Intoxication | Items lost or stolen in the state of intoxication or under the influence of alcohol/drugs |
| Deliberately caused losses | Occurring directly or indirectly from any act of forgery, fraudulent or dishonest act committed with respect of the payment card |
Product information
For complete details on product benefits, features, terms and exclusions, please read product sales brochure and membership document carefully before concluding a sale.
How to claim
You can reach out to the service provider (CPP Assistance) to claim the benefits of Wallet Secure Pro plan by email or phone:
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Service provider’s email address
Write to the insurer at feedback@cppindia.com and share your policy document
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Service provider’s toll-free number
You can also call on the toll-free helpline number 1800-419-4000 and claim the benefits
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Documents required to claim
To claim the benefits of this Pocket Subscription plan, you need to present the following documents:
1. Membership document received at the time of purchase
2. Invoices for all expenses being claimed
3. Bank account details
4. Copy of the FIR -
Contact Bajaj Finance Ltd.
In case you have any queries related to coverage, exclusions, or product, please write to us at wecare@bajajfinserv.in
Frequently asked questions
Wallet Secure Pro plan covers you financially in case of loss or theft of your card or any fraudulent transaction. It comes with benefits like a single call card block facility, emergency travel and hotel assistance in case you lose your cards and cash, emergency roadside assistance in case of a flat tyre, emergency fuel delivery, battery jump-start, among others. Additionally, you can benefit from the 12 months of free music and ZEE5 subscriptions.
Yes, the CPP Wallet Secure Pro plan is very useful. You can avail of roadside assistance if you need your vehicle to be towed, or flat tyre support, battery jump-start etc. Nonetheless, you also get advance cash up to Rs. 80,000 and Rs. 40,000 for paying your hotel bills or booking travel tickets if you have lost your payment cards and cash. Apart from this, the CPP also offers single-call card blocking and a free PAN card replacement facility
The Wallet Secure Pro plan membership will remain active for a year from the set-up date of the membership plan.
When you find out that you have lost your card, you should immediately call the 24x7 helpline number (1800-419-4000) or call 6000-4000 (city STD code to be prefixed). The card issuers will be contacted instantly for cancellation.
You can choose between these two options for getting your card and document details registered:
Mail:
The completed form for registration in the welcome pack can be mailed to us at this address:
CPP Assistance Services Pvt. Ltd.
PO Box No. 826,
Kalkaji Post Office
New Delhi – 110019
Phone:
You can call the following number:
Toll-free – 1800-419-4000
6000-4000 (city STD code to be prefixed)
