What is cashless treatment in health insurance policy?

Know how you can manage expenses due to medical emergencies without making any out-of-pocket payments
2 mins
01 Feb 2023

Cashless health insurance policies, as the name suggests, are those insurance plans wherein the policyholder has the option to avail of cashless treatment at an insurer’s network hospital. In case of cashless treatment, all your medical bills are settled between the insurer and the hospital. To avail of the cashless claim settlement facility, one only needs to inform the insurer at least two days before (in case of planned hospitalisation) and within 24 hours of hospitalisation in case of emergency. You can avail of this facility at any of the insurer’s network hospitals. The hospital admin will directly contact the insurer and send a pre-authorisation form to start the claim settlement process.

Cashless claims: How they work

Most insurance companies have tie-ups with leading hospitals pan India and form a robust network of hospitals where their policyholders can avail of cashless treatment.

When choosing a plan, it makes sense to check the network hospitals of the insurer. Also, make it a point to go through your policy document and check the network hospital list so that you have some idea about the more well-known or popular hospitals around you. This is important because in case of planned hospitalisation, you may have the chance to check network hospitals and choose one that suits you but in an emergency, a network hospital may be difficult to zero in on if you haven’t checked the list previously.

Either way, cashless treatment is possible only at network hospitals. Once the admission is completed, you need to inform the insurer about the admission. From here on, the insurer takes it ahead with the hospital and only requires your intervention in terms of any documents that may be required. The hospital will collect your insurance information and confirm the validity of your policy. Your cashless medical treatment will start after the insurance information has been verified. In this scenario, your insurance company will take care of the expenses directly with the hospital once the treatment is done.

Benefits of cashless facility in health insurance policy

  • With the cashless treatment facility, you can be admitted to any network hospital and receive treatment without having to make any payments. The insurance provider must be notified as soon as possible, after which the entire process becomes quite convenient.

  • When insurers empanel hospitals into their network, they have a stringent process that requires the hospital to pass several crucial qualifying parameters. As a result, when you are under the care of a network hospital, you can be sure of actually receiving top-notch medical care as well as expert guidance from licenced medical professionals.

  • As the insurer and the network hospital directly settle the expenses between themselves, you do not need to get hassled with a lot of paperwork. Also since there is no stress of having to arrange a large amount of money for treatment, you can keep your focus on the recovery.

  • Under Section 80D of the Income Tax Act of 1961, you can claim tax exemptions for the premiums paid for a health insurance policy. Therefore, in addition to gaining peace of mind, you also get to lower your tax obligations.

  • Pre- and post-hospitalisation charges, such as those for diagnosis, treatment, medical costs, doctor visits, etc., are covered up to the sum insured set by your chosen insurance policy. Cashless mediclaim also covers specialised treatments including dialysis, chemotherapy, surgical costs, lodging costs (per policy), and other day-care costs.

  • You can be sure that your savings will not be depleted to pay for medical bills if you use a cashless facility. Additionally, you won't need to scramble to find loans in order to pay the medical bills.

The process to avail cashless health insurance

To raise a cashless claim request, you can follow these simple steps:

Step 1: Search for a partner hospital in your city and inform the insurance provider within 48 hours of hospitalisation (for emergency situations) or at least three days prior to admission (for planned hospitalisation).

Step 2: Make sure to carry the policy details or the patient's insurance cashless card provided with the policy document when you visit the network hospital.

Step 3: Produce a valid ID proof and insurance cashless card at the insurance desk of the hospital.

Step 4: Fill up all the details in the pre-authorisation form and submit it at the hospital.

Step 5: To expedite the procedure, fill up a request form on the official portal and inform your insurer about the same.

Step 6: Your insurance provider might take a few hours to review an application and inform you accordingly via SMS and e-mail.

Step 7: You can even check the status of the claim online.

The insurer will process the claim as per the terms and conditions after the completion of all the formalities.

Importance of having a cashless health insurance plan

Due to rising medical expenditures and emergencies, people are frequently in need of money and struggle to pay for medical expenses effectively. This sometimes results in compromising on the health care you receive. Cashless health insurance plans come in handy in such situations because they allow an individual to receive care without having immediate access to money. To receive the treatment, the policyholder needs to go to one of the network hospitals of the insurer and the procedures will be taken care of.

This facility allows the insured to feel less stressed and have peace of mind. Additionally, it will save time, effort, and energy while settling the claim with the insurance provider.

The points we have shared with you today are aimed at making sure that when you put your health insurance to the test during an emergency, it gives you the financial security you need without any hassles. To choose a health insurance plan that’s got you covered well in all these aspects, visit the Bajaj Finance website. Here, you can explore health insurance plans from our trusted partners, view product features, compare prices and purchase a plan that is best suited to your needs. All this in a matter of minutes and from the comfort of your home. It truly is becoming the new way to buy insurance.

Disclaimer

Insurance is the subject matter of solicitation. Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited and ManipalCigna Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Visitors are hereby informed that their information submitted on the website may be shared with insurers. BFL is also a distributor of other third-party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective value-added service provider or Assistance company.
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