MTNL landline bill payment online

You can now pay your MTNL bill through the Bajaj Finserv BBPS platform's 'Bills & Recharges' service. The Reserve Bank of India conceptualised the Bharat Bill Payment System (BBPS), which is run by the National Payments Corporation of India.

Features and benefits

  • Zero transaction fee

    Zero transaction fee

    Make payments with zero processing fees or hidden charges

  • Multiple payment channels

    Multiple payment channels

    Choose your preferred mode of payment from a wide variety of available options

  • Easily accessible

    Easily accessible

    Pay seamlessly, from anywhere, at anytime

  • Instant billing

    Instant billing

    Receive instant bill receipts and transaction IDs for all your successful payments

How to pay landline postpaid bill online using BBPS?

You can easily pay your landline postpaid bill online using the Bajaj Finserv BBPS platform by following these steps:

  1. 1 Click on 'Download App' to open the Google Play Store
  2. 2 Login through the email ID registered with your mobile
  3. 3 Click on ‘Install’
  4. 4 Open the app on your mobile phone
  5. 5 Enter your 10-digit mobile number to 'Generate OTP'
  6. 6 Enter the OTP and click on 'Proceed'
  7. 7 Under the Bills and Recharges section, click on ‘Landline Postpaid’
  8. 8 Choose a biller from the drop-down menu
  9. 9 Enter your registered landline number and tap on 'Proceed'
  10. 10 Choose your preferred payment mode and complete the payment

Fees and charges

Transactions made using the Bharat Bill Payment System platform at Bajaj Finserv are free of charge.

FAQs on MTNL bill payment online

What do I do if my recharge was completed successfully, but I do not receive the balance/ recharge benefit?

Since you have received the success response, we would request you to wait for 2 working days. In case still you do not get the balance/ recharge benefit kindly contact your service provider’s customer support directly mentioning the transaction ID/ order ID to get a resolution.

What do I do if I have recharged the wrong number?

Once the recharge is done, the transaction cannot be modified, since the top-up/ balance/ recharge benefits have already been delivered.
If you require further assistance, please reach out to your service provider’s customer support directly, mentioning the transaction id.
You can also raise a request in the ‘Transaction history’ section by selecting the transaction from your transaction history and raising a dispute on it.

What do I do if my recharge fails, but the amount is deducted from my account?

If your recharge fails and the amount is deducted, please wait for 48 hours. The amount will be credited back in your account or you will receive a recharge message shortly.

Why am I unable to make a recharge?

Check if you have entered the details incorrectly. Payment failure could also be due to an issue at the operator’s end. We suggest you retry after some time.

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