Claim your insurance in My Account

Claiming your policy means raising a request to claim coverage or compensation against your insurance policy. If you have opted for any of the insurance products offered by Bajaj Finance and its partners, you can raise a claim request by visiting our customer portal – My Account.

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  Raise a request to claim your insurance policy

  • Go to our customer portal by clicking the ‘Sign-in’ button on this page.
  • Sign-in with your registered mobile number, date of birth, and OTP.
  • Select your insurance policy from the ‘My Relations’ section.
  • Click on the ‘Claim Policy’ option from the ‘Quick Actions’ section.
  • Select ‘Claim processing’ as your Query Type and ‘Claim Intimation’ as your sub-query type.
  • Enter the additional information, upload supporting documents and submit.

  
  Alternatively, you can click on the ‘Claim your insurance policy’ option below to visit our customer portal – My Account. Once signed-in, select your insurance policy from ‘My Relations’ and click on ‘Claim Policy’ within ‘Quick Actions’ and proceed to raise a request.

  Once you submit your request, our representative will reach out to you within 48 business hours to guide you on further steps.

  Claim your insurance policy

You can view and update details of your insurance policy by visiting our customer portal – My Account.